One flat number. Every feature included. Scales with your portfolio so you never pay for capacity you do not use.
£10 per property per month
£295 per branch per month
From £395 one-time, live in 5 days
Your bill at 10 properties. Grows and shrinks with your portfolio, never with feature tiers.
Benchmarks from ONS ASHE 2025 (£13/hr UK receptionist), TenantPay (20h saved / property / month), Jurny 2026 (upsell revenue). One-time setup fee: £497.
Custom enterprise pricing for larger portfolios. Let us put a proposal together for your scale.
Talk to usIncludes a generous minute allocation, fair-use thereafter. Priced for 20 properties on the slider below to show your projected ROI.
Benchmarks from Kerfuffle (5 to 10 missed calls / week), YourBusinessNumber (£5,357 lost per agency / yr), ONS ASHE 2025. One-time setup fee: £497.
Volume pricing on minutes and multi-location rollouts. We tailor to your footprint.
Talk to usWorth £1,495
What you get
Worth £3,195
Everything in Starter, plus
Worth £5,095
Everything in Pro, plus
Love it or we rebuild it free. You see the full mockup before paying a deposit. If the build does not match the mockup, we keep going until it does.
All tiers include hosting, domain & SSL. Optional Umera Care from £45/mo for ongoing edits and updates. See full feature breakdown at mockups.umera.uk/pricing.
Websites go stale fast. Photos change, prices change, phone numbers change. Pick a plan and we keep it fresh.
For the odd change. No subscription, no commitment.
A change is one edit request — swap a photo, update a price, tweak some copy. Bigger work is quoted separately.
Stay current. Zero effort.
A session is one batch of changes. Send as many tweaks as we can fit into 30 minutes of work, all in one go. Redesigns or new functionality are quoted separately. Care is optional. On the Starter plan, if you choose to add it, it runs for a 3-month minimum.
Every tier runs the same engine. The tier only sets how much ground it covers. You get a brand new website, custom built for search, then we get you ranking, town by town.
Your business has one address on Google: your Business Profile, the listing with your reviews and opening hours. People searching near it see the closest good businesses on the map, and we manage your profile so that’s you. The reach is a circle Google sizes by competition, and no address in a town means no map presence there, for anyone.
Everything else runs on the words people type: a service plus a place, like “boiler repair Woking”. You choose your services and the areas you want work from; we research the exact words your customers type, and build your website to answer them. You show up in any town you choose, no premises needed.
Every tier includes both. Your Google Business Profile fully managed, plus the towns your tier covers. Your own town counts as the first area.
One town, owned.
Your patch and the towns around it.
Coverage across your county.
A whole region, covered.
An area is any town, city, suburb or district you want customers from. You don’t need premises there, and area names follow what people actually type: the town or district your customers say, not the broad county. Each service is targeted as a family of related searches around a core keyword. Need more than your tier covers? Extra areas or services are £95 setup and £35/mo each. Coverage caps at 10 areas. Setup splits 50/50: half on signature, half on go-live. Billed monthly in advance, 3-month minimum then rolling. Hosting, tracking and AI usage included.
No lengthy briefs. No scope wars. A real preview before you pay.
We build a full preview of your site with motion, SEO and all the polish. Before you pay a penny. Nothing to sign.
Love it? Great. Want changes? We tweak until it feels right. Still free. Still nothing to sign.
Approve the mockup, pick your tier, we connect your domain and push it live within days.
WhatsApp us edits whenever. On Umera Care it's unlimited with 48-hour turnaround.
Real site, live URL. Click through and try the motion yourself.
We're not the kind of agency that holds your site hostage. From day one, the code lives in a GitHub repo you have full access to. Want to move on? Take it with you. No fees, no sign-off, no awkward emails.
Honesty saves everyone time. We're transparent about what's in scope so you know exactly what you're buying.
No feature tiers, no add-on packs. The price on the slider is the whole thing.
No feature tiers, no per-call fees. The price per branch is the whole thing.
Most channel managers now ship a built-in AI. It handles messages. That is where the comparison ends.
A receptionist works 40 hours a week at best. Umera works 168. That is the whole comparison.
The AI built into Hostaway, Guesty, and similar channel managers.
One agent across every channel, every team, every task. Every feature included.
Their AI replies to guests.
Umera runs the whole operation.
A full-time hire at roughly £35,000 per year, plus taxes, training, and holiday cover.
Every call, first ring, 24 hours a day. Books viewings, sends reminders, handles the rest automatically.
A receptionist handles the desk.
Umera handles every call, every hour, every day.
No. Both the Chat Agent and the Voice Agent are monthly rolling with 30 days notice to cancel. You are never tied in past the next billing cycle.
One-time £497 per product. This covers integration with your channel manager or phone system, training on your past conversations or call records, and tuning the agent to your tone and rules before go-live.
We offer a 30-day money-back guarantee on your first month of service. If the agent is not doing what you expected by the end of month one, we refund that month in full. No back-and-forth.
The Chat Agent handles written conversations for property managers — WhatsApp, email, SMS, Slack, and guest messaging on Airbnb and Booking.com. The Voice Agent answers phone calls for estate agents, books viewings, and confirms by email and SMS. Different products, different audiences, built to complement each other.
Two to three weeks from kickoff is typical. Week one we connect to your systems and import history. Week two we train the agent on your tone and rules. Week three you go live with the agent handling traffic while we monitor alongside.
No. All prices shown on this page exclude VAT. UK customers will have VAT added at the prevailing rate on their invoice. VAT-registered businesses can reclaim it in the normal way.
For the Chat Agent, we move to custom Enterprise pricing at 50 or more properties. For Voice, multi-branch or 80-plus active listings triggers a volume review. In both cases we sit down with you and price against your actual usage, not a tier.
Yes. Agencies that sell and let typically start with one product, prove out the ROI, then bring in the other. Running both gives you full coverage across written and spoken channels with a single source of truth in your CRM.
Fifteen minutes. We walk through your channel manager or phone system live and show you what changes from day one.
Book a 15 minute demo