For property businesses that need more than the standard agents. We design custom AI software and deploy enterprise-grade automation tailored to exactly how you operate.
When the standard Chat or Voice agent is not the right fit, we design around your operations instead of forcing them into a template.
For businesses where our standard Chat or Voice agents do not fit. We build fully custom AI workflows around your specific operations.
For agencies with 80+ properties or unusual tech stacks. We customise our standard agents to match exactly how you work.
Bespoke connectors and middleware between the tools you already run. CRMs, finance, calendars, comms, identity, custom databases.
A recent build for a UK water pump servicing company. A different industry, the same bespoke principles.
A UK water pump servicing company running paper-based service records, manual job allocation, and reactive maintenance. Engineers were driving inefficient routes and annual services were slipping through the cracks.
An n8n automation linking Monday.com CRM, TeamUp calendar, and Gmail. It auto-generates service schedules from pump install dates, dispatches engineers with route optimisation via the Google Maps Distance Matrix API, sends customer reminders before and after each visit, and updates all Monday.com records without anyone touching a keyboard.
A clear process with visible milestones. No three-month silence followed by a surprise reveal.
We scope your operations, identify automation gaps, and price the build up front.
We develop the solution in 2 to 6 weeks. You review at milestones, not at the end.
We deploy, train your team, and run in parallel with your existing process for 2 weeks.
Monthly check-ins, continuous improvement, and new features as you grow.
Bespoke is not for everyone, and that is the point. If any of these describe your business, we should talk.
Most custom builds are delivered in 2 to 6 weeks depending on complexity. A focused single-system automation sits at the shorter end. A multi-system operations build with several deep integrations sits at the longer end. We price and scope everything up front on the discovery call, so there are no surprises.
Property businesses are our specialism and where we do our best work. That said, we are open to adjacent verticals where the operational pattern is similar. Nicholls Boreholes is a water pump servicing company, not property, and it runs beautifully on our stack. If the fit is wrong, we will say so.
Yes, as long as it has an API or webhook. We have shipped integrations with Monday.com, Hostaway, Guesty, TeamUp, Google Workspace, Microsoft 365, Twilio, Stripe, Xero, and many more. If your software exposes data, we can connect to it.
Yes. Full ownership. We deliver the source code, the credentials, and the documentation. You are not locked into us, and if you ever want to take it in-house or to another agency, you can. We earn the retainer month to month, not by holding your system hostage.
We will tell you. No fake expertise. If something is outside our experience, we will scope a small discovery block to prove the approach before quoting the full build. If it turns out to be a bad fit, we will refer you on and refund the discovery fee. Honest scoping beats promising everything.
Yes, on the Enterprise Chat and Voice tier. We will deploy the agents under your brand, your domain, and your sender numbers. Your clients never see Umera. We handle the backend, you handle the relationship.
Yes, via the monthly retainer. You get a direct line to the team, monthly check-ins, bug fixes, minor feature additions, and larger feature work quoted separately. The retainer covers genuine ongoing partnership, not just break-fix.
Book a 20 minute strategy call. We will scope the build, agree the price, and tell you honestly whether it is a fit.
Book a Strategy Call