UK GDPR compliant
Built UK-first, not retrofitted from a US product. We sign DPAs with every customer.
Trusted by property professionals across the UK
The fix, in numbers
Every missed call is a missed instruction. Every slow reply is a lost booking.
Estate agents miss 5 to 10 new business calls every week.
Property managers spend hours on messages that could be answered in seconds.
Umera closes that gap.
Property Manager
25h
Saved per property.
Every month.
Every month.
Source: TenantPay industry benchmark (20 to 25 hrs/property/month)
Staff Costs
£228
Saved per month.
Per agency.
Per agency.
Derived: ONS ASHE 2025 (£13/hr) × 17.5 hrs saved
Estate Agent
£5,357
Missed-call losses.
Prevented per agency, per year.
Prevented per agency, per year.
Source: YourBusinessNumber, via Property Industry Eye
UK Industry
£119M
Lost every year.
To missed calls alone.
To missed calls alone.
Source: Property Industry Eye (2022)
Aggregate outcome figures from Umera customer properties.
A Property Manager's New Best Friend.
Umera replies in seconds across WhatsApp, web chat, and SMS. It handles guest check-ins, maintenance, and bookings, then syncs every reply straight back to your channel manager.
90%
Enquiries
handled
handled
25h
Saved per
property
property
30s
Average
reply time
reply time
U
Umera · WhatsApp
online
How it works
A quick look under the hood.
Three of the things Umera handles for you. The product pages cover the rest.
01 — Every Channel
Every guest gets an instant reply. On all channels.
Umera connects to your channel manager, CRM, website, and calendar. It replies on WhatsApp, Airbnb, Booking.com, email, and SMS without you lifting a finger.
Hostaway, Guesty, Monday, and more
WhatsApp, Slack, email, SMS
5 min setup, zero extra cost
02 — Self-Learning
Answer once. It handles it forever.
Umera downloads all your past conversations and builds a complete knowledge base. When it can't answer something, it escalates. When your team answers, Umera learns from that answer forever.
Learns from every escalation
Downloads all historical conversations
Gets better the longer it runs
03 — Operations
Your cleaners, contractors, and landlords. Handled. Even at 2:47 AM.
Umera acts as the full middleman. It spots checkouts, dispatches contractors, sends landlord reports, and handles every booking change without you getting involved.
Messages cleaners and contractors directly
Books, confirms, and reschedules automatically
Escalates to your team on any channel
Chat Agent · Property Managers
Your inbox, running itself.
See how the Chat Agent handles every channel, every operation, and every escalation. Completely automatically.
01 — Every Call
Every call answered. First ring.
We connect your phone number, calendar, CRM, website, and listings into one system. It picks up every call, books viewings, sends confirmations, and updates your records. All from a single conversation.
Connects your phone, calendar, CRM, and listings
Books viewings and sends confirmations automatically
Full context from your website and property database
02 — Follow-Up
Reminds, reschedules, cancels. Without you.
Before every viewing, reminders go out by text and email. Client calls to reschedule? Calendar, CRM, and confirmation update instantly. Client cancels? Same thing. You don't lift a finger.
Reminders sent by text and email before every viewing
Reschedules and cancellations update all systems instantly
New confirmations sent to the client automatically
03 — Never Lose a Lead
Fully booked? It finds them something else.
When your diary is full, the AI checks availability across your other listings, suggests alternative times, and keeps the caller engaged. Every lead walks away with an option.
Suggests alternative times when your diary is full
Offers other properties that match what they want
No caller leaves without a next step
Voice Agent · Estate Agents
Your phone line. Handled.
See how the Voice Agent books viewings, handles follow-ups, and keeps every lead warm. Without you picking up the phone.
Integrations
Connected to every system your property runs on.
Compliance & Trust
Built in the UK.
Compliant by default.
We don't outsource your data. We don't store calls in the US.
UK GDPR is the floor, not the ceiling.
ICO registered
Registration number on file. Public on our /legal page. Audited annually.
Cyber Essentials in progress
Certification scheduled for Q2 2026. Founder-led, not outsourced to a compliance vendor.
UK data residency
All recordings, transcripts, and conversations stored on UK and EU servers. Never US.
UK GDPR compliant
ICO registered
UK data residency
Cyber Essentials Q2 2026
The Team
The people behind every automation.
We build every system personally. You message us, you get us.
Jekan
Founder
Every automation we ship, Jekan built himself. When you message us, you reach the person who wrote the code. Not a support queue.
Connect on LinkedIn
Avara
Co-Founder
Shapes the product and stays close to every client. If the system needs to adapt to how your team works, Avara makes it happen.
Connect on LinkedIn
Tommy
Head of Sales
No pressure. Tommy walks you through exactly what Umera does, answers every question honestly, and only books a demo when it is the right fit.
Connect on LinkedIn
Book a demo
Ready to see it in action?
Book a 15 minute demo. We'll show you exactly how it works with your systems.
Book a Demo